Alien cord length
Alien Ears Proprietary Cables Please check our cord product page, cords length and style can vary due to manufacturing. Our proprietary cables are built for performance, durability, and a clean signal path — because great sound starts at the source. Available in Black and Clear — pick your vibe on the product page.
What db filters should i get for filter plugs
What dB Filter Should I Order? A Guide to Filtered Musicians’ Earplugs If you’re ordering filtered earplugs, choosing the right dB reduction level is key. It’s not just about volume — it’s about preserving clarity while protecting your hearing. The Quick Breakdown Our Recommendation If you’re playing on stage, mixing front-of-house, or working in loud venues: Go […]
Alien Cases
Protect Your Gear Like It’s From Another Planet Your in-ear monitors deserve more than a sock drawer. That’s why we offer two stellar case options to keep your gear safe — whether you’re gigging across galaxies or just heading to rehearsal. The Tour Case Our Tour Case is a rugged, water-resistant, foam-lined pod of protection. (Just a […]
Do I want ambient ports / pressure vents
Ambient ports (also called pressure vents) are small tubes built into your in-ear monitors. They run from the outside of the shell down the canal toward your eardrum. We now insert a special filter into the tube to help retain some low-end response — but there are trade-offs. The Upside of Ambient Ports The Downside A […]
What is a standard vs a custom color
Color Options That Reflect You At Alien Ears, we believe your in-ear monitors should look as good as they sound. That’s why we offer a wide range of free standard colors, plus the freedom to go fully custom — no limits, no cookie-cutter chart. Free Standard Colors (Colors may be added — check the color chart for […]
Which monitor is for me
Find Your Perfect In-Ear Monitor Choosing the right in-ear monitor isn’t just about specs — it’s about finding the sound that fits you. Whether you’re laying down grooves, leading worship, or shredding solos, your monitor should match your style, your mix, and your role on stage. Here’s a breakdown to help you decide: Entry-Level & Versatile […]
What parts can I order
Available Accessories and Replacement PartsAll parts listed below are subject to stock quantities AEW12 Wireless Components: Please note: We do not sell drivers or internal monitor components. If you require service, please refer to our Service FAQs. View available parts here: http://www.alienears.com/parts
How do I receive service
To receive service, please fill out the service form at: http://www.alienears.com/service Note: If you are returning a wireless unit for repair, please call us first. Fit Issues Cord and Socket Issues Distortion or Buzzing Additional Notes Once we receive your repair, you will be notified by email that it is in-house and being processed. Repairs are completed […]
How will I know if my impressions are good
Once we receive your impressions, we will update your tracking system (you will get a url to it when you order) and text (if you opt in) or send you an email confirming the date of arrival and whether they’re approved for production. If there’s an issue, we’ll let you know right away.
Impression taking – What to expect
Please see video on what to expect when getting impressions at > http://www.alienears.com/impressions