Can I do my own impressions
Thousands of Alien Ears customers have successfully taken their own ear impressions using our free, professional-grade kit — and we’re proud to offer that option. But taking impressions should be done by a licensed audiologist or ENT Why We Still Recommend a Professional While our kits are designed for accuracy and ease of use, they’re intended for professional application. […]
Can an audiologist use their own impression material
Can My Audiologist Use Their Own Impression Material? Yes — absolutely. If you’re visiting an audiologist or ENT for ear impressions, they may prefer to use their own impression material. That’s perfectly fine and won’t affect your order. What to Bring With You To make the process smooth, be sure to bring our Audiologist Take-Along Sheet with […]
Monitor progress tracking system
Alien Ears Customer Tracking System 1. What is the Alien Ears Customer Tracking System? The Alien Ears Customer Tracking System allows you to follow your custom in-ear monitor order in real time. You’ll see every step of the process — from impression check in to completion — so you always know what’s happening with your […]
What is your turn around / lead time
⏱️ Production Turnaround Time Standard Orders: Our typical turnaround time is 3–5 weeks, with most orders completed on the shorter end. ⏳ Please note: actual timing may vary depending on current lab volume. Rush Orders: Need your monitors faster? We offer Rush Service with delivery in 2-4 business days—often sooner, depending on demand. ⚡ Rush […]
Can I finance
Financing Your Alien Ears Monitors Order Through Our Website To finance your purchase, simply place your order directly on the Alien Ears website. The process is quick and easy—with just a few questions and instant approval in most cases.
How does the ordering process work
Its Easy! How to Order Your Custom Alien Ears Monitors 1. Place Your Order Order online or by phone. Choose your colors, options, and any customizations. 2. Impression Kit Selection If you need a free impression kit, it will be automatically selected at checkout. Be sure to watch the impression video before getting started: Alien […]