Service
Service Request
IMPORTANT BEFORE SENDING FOR SERVICE:
-
If you are having sound issue please look down each sound port (tube) and make sure there is no ear wax in them.
If so try cleaning them with the tool cleaning tool we sent - If you are having a issue with your monitors cutting out on one side try swapping the cord side left for right and vice versa to see if the issue moves to the other side. If it does then it is a cord issue if it does not then you may have a socket issue and need service
- If both sides are not functioning you will need to try a new cord.
IMPORTANT BEFORE SENDING FOR SERVICE:
- 1. Fill out form below and click submit
- 2. After clicking submit check your email
- 3. Print the entire email and send it in with your repair (address is in email)
- Do not send units with hard shelled tour cases
- Cords are not needed for repairs
- AEW12 Wireless repairs please contact before returning